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Armor

Armor

Overview

What is Armor?

Armor is a cloud and mobile security solution. The vendor’s value proposition is that this solution was purpose-built to deliver the highest level of defense and control for an organization’s critical data, no matter where it’s hosted. The vendor says they…

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Recent Reviews

TrustRadius Insights

Armor is a versatile security solution that is widely used across various industries and organizations. Healthcare providers and clinics …
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An Honest Review

5 out of 10
February 24, 2017
Incentivized
It is being used by a client I have worked with for the last 2 years. The client chose Armor on our recommendation, based primarily on the …
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Pricing

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What is Armor?

Armor is a cloud and mobile security solution. The vendor’s value proposition is that this solution was purpose-built to deliver the highest level of defense and control for an organization’s critical data, no matter where it’s hosted. The vendor says they are so confident in the ability…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Armor?

Armor is a cloud and mobile security solution. The vendor’s value proposition is that this solution was purpose-built to deliver the highest level of defense and control for an organization’s critical data, no matter where it’s hosted.

The vendor says they are so confident in the ability of their solution to protect an organization’s data that they back it with their Cyber Warranty Guarantee.

Armor Features

  • Supported: 24x7 Security Monitoring
  • Supported: Intrusion Detection
  • Supported: IPRM
  • Supported: WAF
  • Supported: NIDS
  • Supported: Malware Protection
  • Supported: File Integrity Monitoring
  • Supported: Log Management & SIEM
  • Supported: Vulnerability Scans
  • Supported: Patch Management

Armor Video

About Armor

Armor Competitors

Armor Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Armor Downloadables

Frequently Asked Questions

ClearDATA are common alternatives for Armor.

Reviewers rate Support Rating highest, with a score of 7.8.

The most common users of Armor are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(27)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Armor is a versatile security solution that is widely used across various industries and organizations. Healthcare providers and clinics choose Armor to ensure full HIPAA compliance, providing a secure software solution for protecting sensitive patient data. It is also employed as a secure hosting platform for healthcare clients' HIPAA privacy/security applications.

In addition, Armor is utilized by consulting firms to host customized fundraising tools for their customers, establishing a secure hosting environment for their clients' sensitive information. This allows consulting firms to focus on their core business while relying on Armor for robust security measures.

Another key use case of Armor is in enabling the building and securing of high-volume websites. With this product, users have complete control over the infrastructure and application access, ensuring optimum performance and protection against cyber threats.

Furthermore, small businesses find value in utilizing Armor Anywhere as it enables them to provide information security and maintain PCI compliance. This gives them peace of mind when it comes to securing customer data and meeting industry standards.

Overall, Armor proves to be an essential tool for organizations seeking reliable security solutions. Its use cases range from securing production servers and security appliances company-wide to hosting critical applications in highly regulated industries like healthcare. The flexibility and comprehensive features of Armor make it a preferred choice for businesses of all sizes that prioritize data protection and regulatory compliance.

Attribute Ratings

Reviews

(1-5 of 5)
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Jeff Schwartz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is our production hosting vendor for our platform. [It] supplies the secure hosting environment for our applications.
  • Hosting
  • Support and configuration
  • Responsiveness to service and configuration requests
  • Pricing
  • On-line self service configuration
Secure HIPAA and PHI based applications that require 24/7 support and flexible deployment options
Support has been quick and responsive even though we are not a very large client.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used it to build and secure a client's network that hosts a high volume website used by a large network of association members daily. This configuration puts the infrastructure and application fully within our control and we are able to provide granular access to specific portions as required.
  • They do a great job on base security concepts by only allowing direct access to servers through a VPN which prevents most unauthorized access. All ports are initially blocked off and can only be opened by request through ticketing and a digitally signed waiver.
  • They help tremendously in the design and implementation of the network during the onboarding phase. They also make an engineer personally responsible for all technical issues during the onboarding phase to ensure that somebody who fully understands the project is always available to handle requests, answer questions, or assist with any issues.
  • The systems are fully managed and stay security patched as patches are made available for your chosen platform. They monitor 24/7 for high CPU/memory issues and other potential issues with the server. They open tickets on these issues proactively and work to resolve them for you immediately.
  • It would be great if the server dashboard was more stable. Where we seem to have most of our issues is when adding/removing servers and manual scales.
  • I would like a view into my firewalls so I can actually see what is open/closed even if I can't specifically configure it from there.
  • I would prefer my new account managers introduce themselves instead of just appearing out of nowhere when I've emailed our old account manager for something.
Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.
You don't always get a technician immediately that really understands the issue that needs to be handled but escalations are usually available and prompt. Nobody's perfect, but I'd say Armor is pretty solid for the most part.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use armor complete to service and manage our SaaS based infrastructure. It allows us to rapidly upscale servers, spin down unnecessary boxes, and generally respond to market demand far quicker and more cost effectively than we could with our own physical kit. We use Armor WAF and SSAE-16 services to secure our client data to a standard that we could not meet independently.
  • 24/7 response via ticketing system gives us peace of mind that we can get the expert eyes we need when we need them.
  • Monitoring of server and resource utilisation allows us to spot and respond to requirements quickly.
  • Threat detection and monitoring of connections prior to connection means our servers are not spinning to meet malicious requests.
  • Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
  • The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
  • The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.
If you need a low cost, high availability, secure and reliable infrastructure, Armor Complete is the way to go. For smaller companies, knowing that you have a dedicated team monitoring and standing by to address any hosting issues is a god send. Round the clock support means that even the smallest of units can be assured that someone will be eyes on. This literally lets us sleep at night.
Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Armor to host our HIPAA privacy/security application for our healthcare clients.
  • Security features
  • Reliability, limited downtime
  • Awareness of HIPAA compliance and willing to sign BAA
  • I constantly get emails from their customer portal. However, all the email tells me is that something happened and I have to login to their customer portal to find out what it is about. Most of the time it is nothing important, so I have wasted my time. I wish they could push out the information from their customer portal into the notification email itself.
Applications with a strong focus on security and compliance
Overall, they do a good job but they are not inexpensive.
Chris Mechsner | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are a consulting firm that builds customized fundraising tools for our customers. Armor hosts all of our solutions for our customers.
  • Security is no longer a concern since moving to Armor.
  • Reliability and uptime have been fantastic.
  • Availability of support agents has been fairly good.
  • The cost structure of Armor seems to be extremely high, which has led us to investigate other solutions.
  • Invoicing has not been very reliable. We've had to review our invoices and ask for several credits.
[It's] best for full control of servers where security is an extremely high value. You pay for the security. If you just need a place to host corporate sites, I'd recommend another cloud solution provider.
Good response time. Most of the time, the agents are very knowledgeable and competent. They are actually able to fix my problem rather than pass it off.
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